IT Support in Milwaukee

IT Support to Make Your Workday Easier

Between day-to-day operations and planning for growth and success, you already have a full-time job – you shouldn’t be left to maintain your technology, too. That’s where we come in.

Technology Resource Advisors, Inc. has been reducing the burden on internal IT Departments since 2006. By eliminating the daily tactical responsibility of maintaining your technology infrastructure, our IT Care Point of Contact service offering will allow your valuable resources to focus on strategic business initiatives. Contact us to get reliable IT support today.

Network, Server, & Security Administration

Our team of experienced network engineers manages your technology infrastructure to provide maximum uptime and performance. This enables productive and efficient workflows. Plus, we implement and proactively manage security measurements to ensure your data remains safe from internal breaches and cyber threats.

Monitoring & Remediation

Our 24×7 NOC monitors all critical technology infrastructure components in your environment, including servers, switches, firewalls, UPS units, client devices, and any other SNMP-enabled device. All events that trigger an alert based on customizable thresholds will create an IT support request in our ticketing system for attention. Our Milwaukee-based IT support staff is available 24×7 to investigate, remediate, and resolve these alerts. Escalation of critical issues that require additional attention follows client-provided protocols.

Patch Management & Reporting

Featuring customizable policies and scheduling, our process will automate Windows and third-party application patching, so your staff does not have to manage this time-consuming activity. With the ability to run deep scans and disable devices, our process provides heightened security for vulnerable programs.

View details on just about anything you need with our transparent reporting. Device inventory, hardware and software checkups, user audits, and compliance reporting are just a few of the most requested documents.

Technology Assessment

Better understand the state of your technology environment with our rolling Technology Scorecard. Our network management team will bi-annually review every critical technology component and process to determine areas of improvement. Key takeaways from the Technology Scorecard are often incorporated into long-term budgets and strategic business plans.