Managed IT Services Milwaukee

Is Your IT Department Overwhelmed?

Technology Resource Advisors, Inc. has been reducing the burden on internal IT Departments since 2006. By eliminating the daily tactical responsibility of maintaining your technology infrastructure, our IT Care Point of Contact service offering will allow your valuable resources to focus on strategic business initiatives.

Network, Server, & Security Administration

Our team of experienced Network Engineers will manage your technology infrastructure to provide maximum uptime and performance with the purpose of enabling productive and efficient workflow. In addition, we will implement and proactively manage security measures to ensure your data remains safe from internal breaches and cyber threats.

Monitoring & Remediation

Our 24×7 NOC will monitor all critical technology infrastructure components in your environment including servers, switches, firewalls, UPS units, client devices, and any other SNMP-enabled device. All events that trigger an alert based on customizable thresholds will create a support request in our ticketing system for attention. Our Milwaukee-based support staff is available 24×7 to investigate, remediate, and resolve these alerts. Escalation of critical issues that require additional attention follow client provided protocol.

Patch Management & Reporting

Featuring customizable policies and scheduling, our process will automate Windows and Third Party Application patching so your staff does not have to manage this time consuming activity.  With the ability to run deep scans and disable devices, our process provides heightened security for vulnerable programs.

View details on just about anything you need with our transparent reporting.  Device inventory, hardware and software checkups, user audits, and compliance reporting are just a few of the most commonly requested documents.

Technology Assessment

Understand the state of your technology environment with our rolling Technology Scorecard.  Our Network Management team will bi-annually review every critical technology component and process to determine areas of improvement.  Key takeaways from the Technology Scorecard are often incorporated into long term budgets and strategic business plans.