managed services

Managed IT Services in Milwaukee

In today’s world of rapid technology advancement, successful organizations of all sizes in all sectors require more than the traditional Managed Services stack of Remote Network Monitoring & Management, Help Desk, and Project Implementation.  Our proven Technology Success Practice, IT Care, is ideal for organizations with 20+ users that need the traditional Managed IT Services stack but also want a strategic partner that is focused on providing impactful business outcomes.  With dedicated service delivery roles and repeatable processes, IT Care enables our clients to increase productivity, control costs, and reduce risk & exposure.

Guidance and Strategy

Making solid business decisions is a major key to the success of any organization. Having access to the available choices and the information regarding each option is required to consistently make great decisions. TRA’s vCIO process provides the relevant information at the right time so our client’s stakeholders are empowered to choose the optimal path for organizational success.

Technology Trends

Staying ahead of the technology curve is a daunting task for any organization regardless of size and industry. Keeping up to date on the technology curve and knowing the benefits of marketplace options is more relevant for most organizations. Business leaders of non-technical organizations need a reliable source of knowledge and a consistent format for learning about technology trends. TRA’s vCIO role consistently delivers our view points on emerging tech that may apply to the success of our clients.

Cybersecurity

Entities of all sizes are under attack from cybersecurity criminals looking for their next score. TRA leverages in-house expertise and strategic partnerships with several leading security providers to deliver a comprehensive approach to cybersecurity. Our CyberCare Cybersecurity Framework is customizable to meet the needs of your organization and can include the necessary services for compliance requirements such as HIPAA, NIST CSF, NIST 800-171, and NIST 800-53. TRA diligently works at maintaining a strong security posture through our ongoing NIST CSF Self Maturity Assessment process and as evidenced by earning our HIPAA Seal of Compliance.

Predictable Billing

One bill for all your computer support needs – it’s simple and easy. TRA’s Fixed Monthly Fee billing model allows our clients to confidently budget annually for Managed IT Services and enables us to have the right people, processes, and resources to deliver a consistent and predictable end result. Our Technology Roadmap process provides our clients the ability to plan in advance for infrastructure improvements and upgrades.

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