Technology Resource Advisors, Inc. assists school districts with the challenging task of selecting, installing, managing, and supporting end user devices. Our comprehensive support model (Pre-Sales Consulting, Product Procurement, White Glove Deployment, ChromeCare Warranty Program, and Asset Retirement) allows us to make a long-term impact on the financially strapped education market.
Choosing the right device for students is often the most overlooked aspect in 1:1 initiatives. Characteristics that should be considered before placing a device in student’s hands include but are not limited to battery life, durability, longevity, and form factor. Technology Resource Advisors, Inc. provides unbiased analysis, real time market data, peer contacts, and hands on experience for school districts to use in the evaluation process. Our knowledgeable and experienced staff will customize a comparison matrix with benchmark testing specific to the needs of the school district. Technology Resource Advisors, Inc. will share in depth breakage rates for the Chromebook and Windows models we support. Based on the size of the school district and the 1:1 philosophy, our team members will facilitate collaboration with similar institutions. Technology Resource Advisors, Inc. will deploy demo units to the school district for personalized rigorous testing procedures. Technology Resource Advisors, Inc. is an authorized sales and service provider for all Tier 1 Chromebooks and Windows devices as well as the Google Management Console.
We are passionate about Chrome devices which means we also know that they break, especially in the hands of students! The easiest and most affordable way to protect Chrome devices is through TRA’s ChromeCare Warranty. With a quick turnaround time of 8-21 days, the TRA ChromeCare Warranty covers drops, breaks, spills, normal wear and tear, and hardware failure. All with no deductible, no fine print, and no claim limit! The devices are repaired by TRA staff members at our facility in Milwaukee. TRA is currently servicing 325+ school districts with an aggregate of 500K+ devices under agreement. ChromeCare is available on both new and existing devices with coverage lengths of one, two, three, or four years.
Deploying devices can be challenging and time consuming even with extensive planning and manpower. Technology Resource Advisors, Inc.’s ChromeCare White Glove service reduces the burden on school district personnel and expedites the rollout schedule. The ChromeCare White Glove service includes enrolling devices in the school district’s Google Domain, downloading all current updates to the Chromebook, applying and recording asset tags, providing an inventory spreadsheet for import into the school district’s Learning Management System, and assisting in unboxing once the devices arrive on site.
Our team of experienced professionals will assist in capturing residual value for end of life Chromebooks, Notebooks, and iPads. To receive an offer determination on your equipment within 72 business hours, please fill out the device buyback form. Should you choose to move forward with the TRA Buyback Service, our team will provide instructions and material for packaging and will coordinate the pickup of equipment. After we receive, inspect, inventory, and validate the devices, the proceeds will be disbursed to your organization within approximately 90 days.